FAQ

Frequently Asked Questions

How to activate my license?

Yesss, you bought WPScreens Pro! Thanx for that.
You can activate you license in the Wordpress backend. Go to Setting; WPScreens. Add your licence-key and from now on all pro-features are available in the WPScreens plugin.

Go to Settings (of Wordpress backend); Permalinks; click on 'save changes' button
Can I cast my slider using my mobile device?


Absolutely! You can cast from your (android) phone or (apple or android) tablet.

Why doesn’t WPScreens come with a own slider?

Using WPScreens means you use the best sliders on the market. The self-developed sliders other narrowcasting systems use really don’t match the quality of these top sliders. Each individual slider also has its own advantages. Download a free or a paid-for slider offering the functions you require. With WPScreens you’ll have a competitively priced narrowcasting system that suits your requirements best.

What size of screen do I need?


Any size of screen will suffice, even the one you have! Portrait or landscape, no problem.

The url of my display results in a 404-page

Go to Settings (of Wordpress backend); Permalinks; click on 'save changes' button

Does this digital signage system work with any WordPress theme?


WPScreens runs in tandem with your WordPress website. The theme and WPScreens do not influence each other. The content is available to both systems.

How to create a new license key?

Login to ‘my account’ at the wpscreens website
https://www.wpscreens.com/mijn-account

Go to the menu-item ‘orders’ and click on the ‘license manage’ button.
Delete the current license key and generate a new license key.

Activate the license key at your website:
In your Wordpress backend go to: Settings; Wp Screens and activate the license key.

 

How often do i have to refresh my screen with WPScreens?

The free version has to be refreshed every day on the remote screen/device. From the Pro version, this only needs to be done once a year.

You can refresh the presentation with every change you make.

With the plugin Easy Auto Reload you have 100% control over the frequency of the content refresh.

How to show WPScreens in fullscreen (without taskbar)?

Activate full-screen mode in Google Chrome for MacOS:

  • From the menu bar, select View > Enter Full Screen.
  • Use the keyboard shortcut Ctrl+Command+F.

Activate Full-Screen Mode in Google Chrome for Windows:

  • Press F11 on the keyboard. The other way is through the Chrome menu:
  • Turn off the option “View -> Always show toolbar in full screen”

Safari for MacOs:

  • Open Safar in fullscreen
  • Choose View > Hide Toolbar